Anticipate market changes

Petrol stations are facing major changes. First, the space that needs to be dedicated to new fuels is limited. Second, consumers and business processes demand even greater efficiency. Meanwhile, the labour shortage persists. Finally, the evolution of fuel prices and the demand for various energy types remain uncertain. Watch-it, the technology platform for securing mobility companies, provides you with the insights to turn these developments to your advantage.

What is PumpWatch?

The world’s smartest CCTV system

PumpWatch is the standard for the security and optimisation of petrol stations. The possibility to link all footage to transaction data, number plates, technical reports and alarms is unique.

An easy-to-operate system

The success of any system is determined by its ease of use. This is exactly why PumpWatch is demonstrably used more than any other system.

All events in one overview screen

Total overview

The overview screen provides insight into all the details of a transaction. In text, with icons and with video stills.

Insight in every detail

Insight into fuel type, pump number, payment method, total amount, cash register number and cashier in just a single glance.

Practical search filters

Special filters quickly detect any abnormal behaviour. This allows you to focus specifically on suspicious actions.

Searching is finding, thanks to advanced search options

More keywords

The search bar accepts more keywords than ever: car make, type, colour, number plate and every product purchased.

Know your customer

‘Customer insight’ allows you to immediately see the complete purchase history of the customer. This knowledge offers new sales opportunities.

Know your customer

Customers driving off without paying are recognised in time. The cashier receives an alarm message before the pump is released.

Complete overview of one event

More information

In full screen mode you can see all video images of one transaction. The images you want to enlarge can easily be selected.

Smart search filters

Filters are used to search what you are looking for. For example, fraud can be discovered without needing to know the receipt numbers.

An eye on the cash register

In ‘Receipt’ you can see if your employee acts according to the procedure regarding payment and offering certain customer benefits.

A detailed and a global view

Image in HD quality

All footage is recorded in high quality and is always available and retrievable in HD quality.

Large image

The ‘full screen’ mode allows you to hide all menus in order to maximize the images, so you can see even more details.

Live video channels

You can see all 16 video channels of your location in your favourite order. All on one screen, live at the cash register.

All information securely stored

Your image archive

The archive function ensures secure storage of your images. You don’t have to select what you want to save.

Spreading images

You can quickly select images, enlarge certain areas and distribute them within your network or send them to the police.

Blacklist

The option ‘Blacklist’ gives you the possibility to actively protect your petrol stations against known problem customers.



    TIME GAIN

    Do more with fewer people

    With self-checkouts for convenience products and fuel/energy payments based on the number plate you can do more with less staff. Besides, it is a way to improve customer experience.

    “Watch-it provides extra eyes and ears, so that your employees can focus on the customer.”
    “Till discrepancies, transaction errors and even fraud are detected in no time. These things even become predictable.”
    “The number of drive-offs will be reduced significantly. And if a fuel thieve still drives off, it will not cost you any more precious time.”

    SAFETY

    Improved safety through active signalling

    Watch-it allows you to quickly perform routine checks on matters that you find critical. The camera system itself can also detect and report critical events.

    “Are all safety rules being complied with? Are people smoking near the pump? How is theft dealt with? Seeing is knowing!”
    "Keep your staff and customers safe, even with more fuel and charge points on your site.”
    “Before, you could find out afterwards what had gone wrong. Now you get information that allows you to take immediate action.”

    CONTROL

    A grip on all processes and transitions

    Watch-it does not only provide security, but also insights into the demand for the various energy types, the amount of action and time something requires, who buys what and more.

    “You don't want customers waiting. Not at the pump, nor in the shop. Watch-it helps to prevent wait times.”
    “You can see at a glance whether your price sings are correct and the fire extinguishers are in the right place.”
    “How do you prevent your company from becoming obsolete? How can you keep up and pay for the energy transition?”

    “For us, Watch-it is the stepping-stone to the next level in customer experience.”

    Koen van der Knaap - Owner Shell van der Knaap

    “Watch-it makes less pleasant tasks easier.”

    Rik van der Meij - Petrol stations Jongeneel

    "The only way to improve your service, is by making it more personal. Watch-it helps with that”

    Steven Van Belleghem - Keynote speaker and author

    Solutions

    Insight into every situation on site

    Watch-it is the world’s smartest security technology platform in the mobility market. Besides an extremely attractive and practical interface, Watch-it offers numerous other customised extension options. From improving security to enhancing operational excellence.

    BigBrother, an innovation company

    Security is not about watching but about opening your eyes

    We help companies in the mobility market in the transition
    of their business towards the customer needs of the future.

    Is your location ready for the future?

    We are here to help you! We will gladly demonstrate Watch-it so that you can see with your own eyes how many practical, everyday things can be done so much safer, more efficiently and more customer-friendly.